FameServ
 

This FameServ (FS) is intended to automate the Incoming Fax Processes in a Company. The plan was to start with receiving the fax and routing to appropriate folders automatically and the system has a set of user access to the appropriate folders. Besides automating this process, we can also get an overview report of all pending faxes in the system at a given time and also develop flowcharts to find problem areas. For example a company receives over 200 faxes everyday. Now those faxes are scanned and placed in the appropriate color sleeves. The various departments can identify their faxes and their priority using this color sleeves system and booked in queries. And the faxes received from other companies or individuals are placed in a common folder, Then the department peoples acknowledge the faxes which has been addressed for that department.

Scope of the Product

  • The system has a 24/7 application running.
  • It acts as a fax server for receiving the faxes directly by the system.
  • The Faxes is then scanned and routed to the appropriate folders.
  • In the Scanning process, the user can specify the Keyword to scan in the Keyword Configuration File.
  • The Scanning done on the incoming faxes can be done for Single page, multiple pages or every page received.
  • Specific users having access on those folders can view the Faxes routed to the folders.
  • The Fax documents received are archived in a separate folder as backup.
  • There is no need to use any data entry operator for the operation.
  • og files are created for each and every operations made in the fax server.
  • Reports can be generated for incoming and outgoing faxes from the Log Files received.

Advantages of using FameServ

  • Periodical Tracking of Fax by viewing the Reports & logs.
  • Less Manual work needed for operating the Software.
  • Faxes are archived in a separate folder for backup and can be restored during Data-Loss.
  • No need to scan the fax documents manually.
  • Support for multiple Phones lines with the support of Call Switching.
  • The Software can receive multiple faxes from multiple lines at the same time

 

 
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