ZSL features in POST EVENTS : Outsourcing

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Company Profiles

Computer Sciences Corporation (CSC)
Computer Sciences Corporation (CSC) is a world leader in the strategic application of information technology. For more than 45 years, it has partnered industries and governments all over the world, helping to design, develop and deliver solutions, and making change practical. CSC provides the most balanced approach to applying technology solutions to financial services business challenges whilst minimising risk and ensuring business continuity. Clients worldwide have entrusted CSC with their critical IT infrastructure, applications and business process outsourcing needs. CSC operates a network of outsourcing centres across the world, which gives Financial Services clients access to unlimited resources and years of experience in dealing with outsourcing issues.

Contact Details
Francoise Dibben
Marketing Communications Manager
CSC Computer Sciences Royal Pavilion
Wellesley Road
Aldershot, GU11 1PZ

fdibben@csc.com
www.csc-fs.com

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Davies Managed Systems (DMS)
Davies Managed Systems (DMS) fulfils the claims management function within the Davies Group. Established in 1998, DMS has developed a strong professional reputation for adding value to the various products and brands marketed by our clients.

DMS trades independently
Offers a level of claims service that offers genuine value
Clients are free to nominate their own preferred panel of experts and suppliers
We maximise our clients Brands

The DMS approach to claim handling is to be as effective and pro-active as possible, we have a dedicated Client Information Team who are experienced in providing accurate financial reports. We provide monthly bordereaux reports and any other bespoke reports our clients require. We are fully FSA compliant and we have now created a bespoke service called Claimview. Our clients can access via the web a complete replica of the data set we hold and can then search, report, chart and export the data

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Ernst & Young
Ernst & Young Financial Services focuses entirely on the financial services industry and is organised into four sector groups:

Insurance
Investment Management
Retail Banking
Wholesale Banking & Capital Markets

FS offers a range of services including audit and tax compliance work, regulatory reporting, risk management, information technology, due diligence reviews, performance reporting, actuarial and corporate advisory services.
For further information on the sector and service line structure of FS, please refer to the diagram below.

Key FS clients include Abbey, Resolution, AON, Royal Bank of Scotland, Barclays, Morgan Stanley, Credit Suisse, HBOS, Aviva, Royal & Sun Alliance, Legal & General, Lloyds TSB, MAN Group, Standard Life, Marsh & McLennan, Zurich Financial Services, Old Mutual, Merrill Lynch, , Goldman Sachs, Nationwide, UBS, Lehman Brothers, Swiss Re, AMVESCAP Plc, AIG, and a number of Lloyd's syndicates.

FS currently boasts 1,659 employees of which there are 84 partners, 78 directors, 1,291 client-facing staff and 206 business support staff.
FS is dedicated to becoming a global business. This will see us focusing on growing our market leadership in Northern Europe, Middle East, India and Africa (NEMIA). By becoming globally aligned, our foundations will be strengthened and lead the way to EY becoming market leaders.

Our successes so far have led to FS making up 29% of the total revenue for the UK firm and taking market share in the Big 4 FS practices.The business is respected in the marketplace and our reputation will continue to strengthen.

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Safehouse UK
Safehouse UK offers insurance companies a fresh new solution to outsourcing home emergency and building repairs.

Safehouse works by:

reducing the duration of your claims
improving your repudiation ratio
cutting your internal handling costs
raising your customer satisfaction levels
lowering your repair costs

We achieve our goals through our simple belief that the fundamental principles of trust honesty and fairness are the best way to do business.

In this way we can deliver excellent service to both you and your customers.

www.safehouseuk.co.uk

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Troika
Troika was established in 1998 to bring a new style of management consultancy to the financial services sector. As a trusted advisor, Troika has worked with most of the leading names in UK financial services on channel strategies and distribution alliances; outsourcing and offshoring; white labelling and joint ventures.

www.troika.co.uk

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Albion Consulting (Pvt) Ltd
Established in 2003 to execute detailed but repetitive work from within our own group of companies, Albion has recently relocated to modern fully equipped offices with the latest IT infrastructure enabling 24/7 communication. Currently configured to link Delhi with London, Bath, New York, Cologne and Amsterdam, alternative real time access to any part of the world can be set up within days.

Albion’s mission is to offer these same cost advantages to third party organisations. For modestly sized companies, the risk and cost of establishing a professional and well-managed offshore operation will be daunting. Such capability could be provided on either a short-term basis for specific projects or a permanent long-term basis for the outsourcing of particular functions.

As a joint venture between UK and India, Albion offers long-term security, transparency and professionalism, all essential qualities for outsourcing success.

Services include: Data capturing, entry, cleansing, and maintenance, document scanning and archiving as well as accounting services all configured to the service recipient’s requirement.

NIIT SmartServe
NIIT SmartServe - Global BPO organisation with broad business outsourcing expertise. Providing flexible, cost-effective support services and BPO solutions for back office and call centre operations. Services include BPO consulting, compliance verification, policy administration, debt collections, telemarketing and helpdesk solutions to insurance, financial services, retail, transportation and direct marketing verticals.

www.niit.com/smartserve/

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Zylog
Zylog was founded by IT and Management professionals in 1995. We are a team of over 800 professionals, operating from UK, USA, Singapore, Malaysia and India. Our quality processes are governed by ISO & CMM compliances. Our Onsite, Near-shore and Off-shore delivery models for BFSI (Banking, Financial Services and Insurance) industries encompass Web and Mobile Application Development, Business Intelligence and reporting, Remote Enterprise Management and Level 2 support services.

www.zylogsystems.co.uk

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