• Optimized solutions and services at incredibly low cost

• Faster customer service at reduced cost

• Flexible and innovative BPM models

• New innovations on existing BPM activities

• Speedy business management processes

• Quick ROI through new efficient and speedy business processes

• On-track with new emerging business trends

• Increased customer satisfaction through business services using new, speedy and feature rich technologies

• Less turn-around time in providing business solution, customer service, etc 

• Faster market reach

• Static to dynamic site

• Highly secured and scalable

• Flexible modularization

• Re-usability of components

• Lesser maintenance and configuration

• Language enhancement by using faster and greater languages of feature rich versions

• Rich and friendly user interface with widgets and gadgets enriched through AJAX, RIA, mashups, etc  ensuing

• Timely interaction between the database and interface through its AJAX pull and push techniques

• Lesser round trips due to part content refreshes tuned to a block or field or page thus consuming lesser bandwidth

• Low cost investment

• Increased customer satisfaction

• Rich and user-friendly interface

• Reduced re-investment cost

• Solutions and services using new advanced technologies

• Faster turn-around time by using latest and fastest technologies

• Faster and timely data updates and data refreshes

• Easy access for customers and users from any remote place through web

Social Networking
ZSL’s Enterprise 2.0 SocNet brings you an opportunity of knowing each other and networking with people of your common business interests. It makes your business stronger by enabling you to build a stronger social tie around your business demands.

Discussion Forums
Enterprise 2.0 SocNet provides discussion platforms that connects and engages the employees across various geographical areas. It gives the advantage of breaking the monotony of one-to-one communication and gives an opportunity for your employees at any level to initiate or participate in discussion and share their ideas. User-based and permission-based forums for employees, customers, partners, closed groups, open groups to generate content, share knowledge and re-use at time of need across the organization.

Blogs
With SocNet you can harness your corporate knowledge and create a corporate memory of this valuable knowledge. It acts as an information dissemination vehicle. The technical and management bigwigs can share their innovative ideas, leadership insights and acquaintance and thereby establishing a liaison with employees promoting for a healthy corporate environment.

Enterprise Wikis
ZSL’s Enterprise 2.0 SocNet offers a collaborative workspace with a rich WYSIWYG editor, which enables anyone to create content that is visible to team members and available for editing and collaborative contributions. It also includes user voting to rank the value of wiki pages.

Enterprise Search
Another break through feature of Enterprise 2.0 SocNet is its Enterprise-class search engine that performs search through ASCII files of both HTML and text and enables to create index.

Compliance Management
Enterprise 2.0 SocNet provides audit log features to trace and track the user activities on their step-in and -out time.

Bookmarking
To connect your interests and expertise with your colleagues, Enterprise 2.0 SocNet offers you a simple and exuberant feature of bookmarking URLs. You can save URLs, that you think to be useful, as bookmarks and can share with others and as well as go through URLs bookmarked by your peers.

Survey
ZSL’s collaborative platform has an integrated Survey Management module to conduct surveys across the organization. This will help you to find out the employee, peer and customer consensus, preferences and opinions over a topic and to take mission critical decisions based on the survey results.

Instant Messaging
Enterprise 2.0 SocNet provides instant messenger that enables you to instantly interact with your peers, partners and customers invariably across the globe through chats. This promotes effective and efficient communication featured with immediate response or acknowledgement – all at inexpensive spending.

RSS Feeds
Enterprise 2.0 SocNet has features to auto generate feeds for a newly posted blog/forum, publish and subscribe to feeds, where access rights to publish or subscribe to feeds is profile-based. You can also syndicate feeds from external sources.

News & Events Management
Enterprise 2.0 SocNet serves as a complete secured collaborative solution with permission-based administrative access to publish, edit and delete an announcement, news or event. Thus you can leverage SocNet to disseminate mission-critical information and enunciate organization's insights to your employees, customers and partners through announcement and news.

Rich and Friendly User Interface
Enterprise 2.0 SocNet is built on Web 2.0 services enriched by rich concepts of AJAX, RIA, etc providing more rich and user friendly interface bringing in ease data handling and quick data refreshment.

Technical Impact

• Framed on highly scalable, reliable, service and web oriented architecture

• High performing APIs

• Trustworthy secured interaction network

• Bringing desktop experience on the web

• Desktop experience on web through Identity Management

• Be provided as an integral component compatible to various technologies, tools and products through its SOA model

• Increased speed and heavy traffic handling

• Easy and faster implementation

• Minimal configuration procedures

• Minimal maintenance cost

Business Benefits

• Inexpensive communication cost

• User friendly interface

• Easy knowledge sharing beyond the boundaries through social networks

• Access to context sensitive data to employees at all levels of an enterprise

• Connecting multiple social networks

• Information sharing across and between the enterprises subjected to the IPR norms and business policies

• Receiving on-desk solutions for tricky queries through subscriptions, RSS feeds and so on

• Day-to-day update on new technology and business trends

• Intact through interconnectivity

• Huge network traffic handling